All decants are made to order. Orders typically process within three to seven business days and are delivered to USPS in bulk quantities. *Very large orders, sales & high peak demand promotional events may necessitate this time be occasionally extended.
Postage options and details
|Orders $49.99 and below||Standard delivery $3.89||Priority delivery $8.89|
|Orders $50.00 to $59.99||Standard delivery FREE||Priority delivery $8.89|
|from $60.00 to $89.99||Standard delivery FREE||Priority delivery $10.97|
|Orders $90.00 to $149.99||Standard delivery FREE||Priority delivery $12.97|
|Orders more than $150||Standard delivery FREE||Priority delivery FREE|
Shipping to Canada is a flat rate of $13.95 USD for USPS International.
Shipping International outside Canada is a flat rate of $18.95 USD for USPS International Standard, $29.95 USD for USPS Priority International, or $49.95 USD for DHL*.
*We are International Air Transport Association (IATA) Certified.
Business days are Monday through Friday excluding weekends and federal holidays.
Domestic USPS mail quotes are 2-5 business days for delivery of USPS first class orders. The Fragrance Decant Boutique™, LLC is not responsible for the delivery times once the order has left our warehouse.
Lost in transit
Please contact us if your item has not arrived within 10 days of your order being placed and we will try and locate it. If the tracking reference shows that your item is still with USPS mail we are required to wait a specified number of days before a claim can be made for a lost item. At that point a claim will be made and a replacement item sent (stock permitting). Where items are out of stock a refund will be made.
In the event of an order lost in transit the customer is required to cooperate with us and USPS mail in dealing with the claim. Failure to cooperate may invalidate the claim for a lost order.
For questions regarding your order please send us an email referencing your order number to: Orders@DecantBoutique.com and a member from our customer support team will get back with you at our earliest convenience.
For additional details on estimated shipping times and other scenarios please kinldy visit our FAQ tab here: FAQ’s